- Session cookies only last only while the Client is using the Application and help Application to learn more about Client’s use of the Application during a single session and to help the Client to use the Application more efficiently.
- Persistent cookies have a longer lifespan and aren't automatically deleted when the Client closes the Application. These cookies are primarily used to help the Client to sign-in into the Application again quickly, for security and analytical purposes. Application does not use any information whilst the Client is logged off the Application.
- CHATPLACE uses first-party cookies that is when the cookies are placed on the Client’s device directly by the Service. For example, first-party cookies are used to adapt the Application to the language preferences and analyze user experience of the Client.
9.4. The Client can at any time reset device identifiers by activating the appropriate setting on his/her device. The procedure for managing device identifiers may be slightly different for each device.
9.5. Below is you may find information about how CHATPLACE uses Clients’ cookies on the Application:Necessary cookies
These cookies are strictly necessary to provide the Application’s services.Analytics cookies
These cookies help the Service to understand how the Application is being used, and help us customize and improve the Service.10. Cross-border data transfer
Standard contractual clauses are commitments between companies transferring Personal Data, binding them to protect the privacy and security of Client’s Personal Data. CHATPLACE shall ensure that the recipient of Client’s personal information offers an adequate level of protection, for instance by entering into Standard Contractual Clauses
for the transfer of data as approved by the European Commission (Art. 46 GDPR), the Client’s explicit consent to such international data transfers or based on the performance of the contract.Privacy Notice for California residents
We collect information that may identify, relate to, describe, reference, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information” or “Personal Data”).
1.1. In particular, we may collecte the following categories of personal information from our consumers within the time span of last twelve (12) months:
A. Internet or other similar network activity.
Examples: Browsing history, search history, information on a consumer’s interaction with an Application.
1.2. Personal information does not include:
(I) Publicly available information from government records,
(II) De-identified or aggregated consumer information,
(III) Information excluded from the CCPA's scope, like:
(IV) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
(V) personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
1.3. We may obtain the categories of personal information listed above from the following categories of sources:
(I) Directly from you when you provide it to us. For example, if you share your name and contact information to ask a question about our App.
(II) Indirectly from you. For example, from observing your actions on our App.2. USE OF PERSONAL INFORMATION
We may use or disclose the personal information we collect for one or more of the following purposes:
(I) To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our Application or product we will use that personal information to respond to your inquiry.
(II) To provide, support, personalize and develop our products.
(III) To process your requests and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
(IV) To notify you about changes to our Application or any products or services we offer or provide through it.
(V) To notify you about changes to our policies and/or user agreements.
(VI) To maintain a record of our dealings with you.
(VII) To improve the Application and other products and to develop new features, and functionality.
(IX) For testing, research, analytics and product development.
(X) To help maintain the safety, security, and integrity of our Application, and our databases, other technology assets and business.
(XI) To diagnose or fix technological problems in relation to our Application and products.
(XII) To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
(XIII) To respond to law enforcement requests and as required by applicable law, court order or governmental regulations.
(XIV) To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
(XV) As described to you when collecting your personal information or as otherwise set forth in the CCPA.3. SHARING PERSONAL INFORMATION
3.1. We may disclose your personal information to a third party for business purposes. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
3.2. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Category A: Internet or other similar network activity
3.3. We disclose your personal information for a business purpose to the following categories of third parties:
(I) Our affiliates.
(II) Service providers.
(III) Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
(IV) Law enforcement bodies and courts.
3.4. We share your personal information for the following general purposes:
(I) Service Providers: We may disclose personal information to third-party service providers that assist us with our operations. For example, analytics, log management, payment processing and data storage and processing services.
(II) Protecting our Rights: We may disclose personal information to third parties if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others.
(III) Corporate Transaction: Personal information may be disclosed as part of a corporate transaction, such as a merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of our business assets.
In the preceding twelve (12) months, we have not sold any personal information.4. YOUR RIGHTS AND CHOICES
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
4.1. Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights Section), we will disclose to you:
(I) The categories of personal information we collected about you.
(II) The categories of sources for the personal information we collected about you.
(III) Our business or commercial purpose for collecting and selling that personal information.
(IV) The categories of third parties with whom we share that personal information.
(V) The specific pieces of personal information we collected about you (also called a data portability request).
(VI) If we disclosed your personal information for a business purpose, a list with disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
4.2. Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights Section), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
(I) Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you or otherwise perform our contract with you.
(II) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
(III) Debug products to identify and repair errors that impair existing intended functionality.
(IV) Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
(V) Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
(VI) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
(VII) Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
(VIII) Comply with a legal obligation.
(IX) Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
4.3. Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability and deletion rights described above, please submit a verifiable consumer request to us by emailing us at firstname.lastname@example.org
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
(I)Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and
(II) Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
4.3.1. Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
4.4. Personal Information Sales Opt-Out and Opt-In Rights
If you are a California resident and 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 18 years of age, Consumers who opt-in to personal information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a variable notice to email@example.com
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales.5. NON-DISCRIMINATION
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
(I)Deny you goods or services.
(II)Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
(III)Provide you a different level or quality of goods or services.
(IV) Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.6. CHANGES TO OUR PRIVACY NOTICE
We reserve the right to amend this Privacy Notice at our discretion and at any time. When we make changes to this Privacy Notice, we will post the updated Privacy Notice on our Site and update the Privacy Notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
.8. USEFUL LINKShttps://chatplace.io/privacy-policy
– ChatPlace Terms of Service