Privacy policy

INTRODUCTION

This Privacy Policy explains how ChatPlace Inc. (“Company,” “We,” “Us,” or “Our”) collects, uses, shares, and otherwise processes your personal data and your rights regarding your personal data.

We provide you with our website https://chatplace.io as well as the services and offerings made available to you through this website (“Services”). When you use the Service or interact with us in any way (for example, by communicating via email), you may provide us with your personal data. This Privacy Policy explains how we handle and protect your personal data.

“Personal Data” means information that relates to, describes, or identifies you. This could include your name, date of birth, or email.

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

This Privacy Policy applies to your use of the Service. If you access or use the Service, you agree with and accept this Privacy Policy.

INFORMATION WE MAY COLLECT

Information You Provide to Us

When you use or access the Service, create an account, send a message to us, or participate in activities on the Service, you may input personal data into the Service.

We collect the following categories of data that you voluntarily provide to us:

• Profile information, such as full name, username and avatar, date of birth, email, mailing address, telephone number, credit card information, or billing name and billing address.
• Your or your client’s personal information connected with Instagram account or Telegram bot.
• Other information that you enter, post, send, or submit to our Service (photos and videos, account settings, account passwords, third-party-service username and password used to sign in to the Service or information contained in the communications that you send to us by email, mail, or in any other form).

Information Collected from Third Parties

We may receive information about you from other users, third-party services, public social media platforms, or public databases. For example, social media platforms may display your mailing address, email, or phone number.

Information Collected Automatically

Certain information is collected automatically when you use or visit our Service. This information does not reveal your identity (such as your name or contact information), but may include information about your device, its use, and other technical information. This information helps us maintain security, ensure optimization of the Service for your needs, and facilitate customer support.

The tracking technologies we use to collect this information include cookies, web beacons, Flash cookies, embedded scripts, location-identifying technologies, pixels, and other similar technologies.

The tracking technologies automatically collect the following categories of data:

• Browser data: information that your browser automatically sends when you use the Service, including IP address, browser type, browser language, settings, and Service usage patterns.
• Device data: information about the device you use, such as device type, model and manufacturer, device operating system brand and model, device hard disk drive, operating system version, and information regarding the location of your device.
• Usage data: information about your use of the Service, including patterns, time, and date of your use of the Service.
• Analytics data: general information about traffic and usage trends for the Service.

We collect information about the individual web pages or products that you view, what sites or search terms referred you to the Services, and information about how you interact with the Services. We refer to this type of data as “Tracking Cookies Data.”

We collect device information and Tracking Cookies Data using the following technologies:

• Cookies. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.org/ .

Two types of cookies may be used within the provision of the Services – “session cookies” and “persistent cookies”. Session cookies are temporary cookies that remain on your device until you leave the Services. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie and your browser settings).

We collect “Necessary Cookies” and “Performance Cookies” which do not identify you as an individual.

If you do not agree to our use of Cookies, you should set your browser settings accordingly or not use our Services. By continuing to use our Services without changing your settings, you are agreeing to our use of Cookies and the terms with regard to Cookies of this Privacy Policy.

• Log files. Log files track actions occurring in the Services, and collect data including your IP address, browser type, Internet service provider, browser language, settings, and Service usage patterns, including referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Services.

PURPOSES FOR WHICH WE USE PERSONAL DATA

We may use Personal Data for the following purposes:

• provide the Service to you, create and maintain your account, verify your identity, process transactions, and provide customer support;
• improve the Service for you, identify activity patterns and usage trends;
• communicate with you, send you emails, including confirmations and reminders, respond to your requests for assistance, or report on technical issues;
• update you about changes to the Service, send messages about new features or promotions that may interest you;
• maintain safety and security, detect, prevent, and respond to potential or actual security incidents, and protect against other illegal activities; or
• other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

HOW WE DISCLOSE PERSONAL DATA

Disclosure of Personal Data to Third Parties

We do not sell, share, or otherwise disclose your personal data, but in the following circumstances, we may share your personal data with the following third parties:

• Public authorities and third parties when the law or a government order requires us to do so or when we need to protect our rights or users’ rights, or prevent crime.
• Our subsidiaries, affiliates, and co-owners. We may also disclose personal data to operators of the Service, subsequent owners, and their advisors in connection with a merger, reorganization, sale of our assets, or other change of control.
• Service providers when they need access to your personal data to perform services for us, such as web hosting, debugging services, payment processing, email and productivity services, survey providers, and customer service providers.
• Advertisers, if general information can help them better understand our users. We do not share information that identifies who you are (such as name or email address). We may provide general information. This information allows us to optimize our advertising efforts, and advertisers are prohibited from using this information for any other purpose.

Other legal requirements

The Company may disclose your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation;
• Protect and defend the rights or property of the Company;
• Prevent or investigate possible wrongdoing in connection with the Service;
• Protect the personal safety of users of the Service or the public;
• Protect against legal liability.

Detailed Information on the Processing of Your Personal Data

The service providers we use may have access to your Personal Data. These third-party vendors collect, store, use, process and transfer information about your activity on our Service in accordance with their Privacy Policies. We advise you to review their Privacy Policy separately.

Disclosure of Anonymous Information

We may disclose anonymous information to any third party without notification. Anonymous information means information which does not allow the identification of an individual user, such as aggregated, anonymized, or de-identified information about the use of our services. Such information does not constitute personal data.

SECURITY OF YOUR PERSONAL DATA

We have put in place security measures to protect your personal data from misuse, unauthorized access, disclosure, alteration, and destruction. We maintain appropriate administrative, technical, and physical safeguards. This includes password protection and other authentication controls. However, security on the internet can never be 100% guaranteed. We will take reasonable technical and organizational precautions to protect your personal data.

YOUR RIGHTS TO PERSONAL DATA

You have the following rights to your personal data:

• The right to know what data we have about you. To exercise this right, please contact us at [email protected].
• The right to correct, delete, or update your personal data. You can access and modify your personal data through your account or the settings section of the Service. If you need assistance, please contact us at [email protected]. Please note that sometimes we may not be able to modify or delete certain information. For example, we are required by law to keep certain information for a defined period.
• The right to opt out of receiving electronic marketing communications from us. We may periodically send you emails and messages promoting the use of the Service. You can opt out (unsubscribe) of receiving these messages by following the instructions included in each email or message. If you have any additional questions, please contact us at [email protected].

PERSONAL DATA OF CUSTOMERS FROM CALIFORNIA

If you are a California resident, you have specific rights to your personal data:

• You can request that we delete any of your personal data we have collected. But we may not be required to comply with your request if it is necessary for us to maintain your personal information for the reasons provided under California Civil Code Section 1798.105(d).
• You have the right to request in writing a list of:
  (a) the categories of personal data we have collected in the preceding 12 months;
  (b) the categories of sources from which your personal data is collected;
  (c) the business or commercial purpose for collecting your personal data;
  (d) the categories of third parties with whom we shared your personal data in the preceding 12 months; and
  (e) the specific pieces of personal data we have collected about you during the preceding 12 months.
• You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know what data we have about you or the right to delete your personal data.

If you have any questions, please contact us at [email protected]. Only you may make a verifiable consumer request related to your personal data. To verify your identity, we may ask you to verify the personal data we already have on file for you. We may ask you to provide your name, email address, and certain other pieces of identifying information.

We do not sell your personal information to facilitate or enable third parties to advertise to you. We do not sell the personal data of minors under 16 years of age.

PERSONAL DATA OF CUSTOMERS FROM THE EUROPEAN UNION

This section of our privacy policy outlines how we comply with the General Data Protection Regulation (“GDPR”) as it applies to individuals located in the European Union (“EU”) and the European Economic Area (“EEA”).

Data Controller

For the purposes of GDPR, ChatPlace, Inc., with its registered office located at 1111b South Governors Avenue Dover, Delaware 19904, United States, is the data controller responsible for the processing of your personal data.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.
• Contract: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into such a contract.
• Legal Obligation: Where we are required to process personal data to comply with legal obligations imposed by the public authorities and third parties when the law or a government order requires us to do so or when we need to protect our rights or users’ rights or prevent crime.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided that your fundamental rights and freedoms do not override those interests.

Data Transfers

As a US-operated business, your personal data may be transferred to, and processed in, the United States or other countries outside the EU/EEA. We ensure that such transfers are compliant with GDPR requirements and take appropriate measures to safeguard your personal data. This may include implementing Standard Contractual Clauses or other appropriate safeguards.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Specific retention periods will depend on the nature of the data and the purpose of processing.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You may request access to the personal data we hold about you.
• Right to Rectification: You may request that we correct or update inaccurate or incomplete data.
• Right to Erasure: You may request that we delete your personal data under certain circumstances.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain situations.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to the processing of your personal data based on legitimate interests or direct marketing.

To exercise these rights, please contact us at [email protected]. Only you may make a verifiable consumer request related to your personal data. To verify your identity, we may ask you to verify the personal data we already have on file for you. We may ask you to provide your name, email address, and certain other pieces of identifying information.

Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) to oversee our GDPR compliance efforts. You can contact our DPO at [email protected] for any inquiries or concerns regarding your personal data.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

LINKS TO OTHER WEBSITES

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy can be updated from time to time. Please check back periodically for the latest version of the Privacy Policy. If there are any significant changes made to the use of your personal data, we will notify you. Your use of the Service following any changes to this Privacy Policy constitutes your acceptance of any such changes.

QUESTIONS OR CONCERNS?

If you have any questions about this Privacy Policy, your privacy, or the protection of the personal data we hold about you, you can contact us at [email protected].